Items can be returned or exchanged within 7 days of delivery, provided they are unused, unwashed, and in original packaging. Customized items are non-returnable.
Is online payment safe on your website?
Yes, all payments are processed securely via our trusted payment partner, Razorpay.
What is the quality of the products?
All our products are made with premium fabrics (like 240 GSM 100% cotton) for comfort, durability, and style.
When will I get my order?
Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Do you ship across India?
Yes, we deliver all over India through trusted courier partners such as Delhivery, Bluedart, Ekart, DTDC, and Ecom Express.
Does Lugent accept bulk orders?
Yes, absolutely! At LUGENT, we welcome bulk orders for events, teams, businesses, corporate gifting, or special occasions. To place a bulk order, simply reach out to us directly on WhatsApp at +91 8759684058. Our team will guide you through customization options, pricing, and delivery timelines to ensure your order is smooth and hassle-free.